Cancellation Policy
In the event guests must cancel an appointment or reschedule, they must call 24 hours prior to their appointment time. A Cancellation or No Show will result in a $20 charge.

For appointments that occupy more than 3 hours of time (ex. Dreads, Dread Removal, Straightening), a $100 penalty charge will be applied if the appointment is canceled within 24 hours of the service.

Term of Hair Service Guarantee
If you are not satisfied with the service you received, please call us within 10days so we can schedule an appointment to properly serve your needs. Please remember that we are here to give you the best experience possible.

Caution:
1. Redo will be applied only for the same service (hair-style) you requested at the day of your visit.
2. Please call us (or stop in) and make a Redo appointment within 10 days from your initial visit.
3. Please make sure to follow the instructions your stylist explained to you.

Payment Options:

Cash  
Visa  
Mastercard  

Return Policy
Unused, unopened products will be eligible for return and only for store credit with a reciept and within 30 days of purchase. We do not give cash back. Products may be exchanged for store credit if products are defective.

What's around our Neighborhood:

World Market: Top quality furniture, eclectic home décor, unique gifts, food and wine at the best values anywhere.

STR, Inc: Provides complete automotive, brake and tire needs in the West Los Angeles area.

Petco: Petco is a leading specialty retailer that focuses on nurturing the powerful relationship between people and pets. We do this by providing the products, services, advice and experiences that keep pets physically fit, mentally alert, socially engaged and emotionally happy. 

Blue Wave Carwash: is local car wash service. It provides standard washing services including waxing, vacuuming and undercarriage cleaning.

Mandarin Kitchen: serves the best Chinese Cuisine Delivery in the Westwood Area

Eduardo's Border Grill: Southwestern Style Food. A Healthy Alternative

Pho Citi: Los Angeles Hotlist ranked #1 best Vietnamese restaurant in LA! 

Peet's Coffee: Since 1966, Peet's Coffee & Tea has offered superior coffees and teas by sourcing the best quality coffee beans and tea leaves in the world.